FAQs

1.What kind of energy jewelry do you specialize in?

We specialize in Oriental and Tibetan energy jewelry. Our collections include authentic Dzi Beads, sacred Sandalwood, protective Cinnabar, and symbolic pieces featuring the Pixiu, Kwan Yin, and Lotus.

2.What are Dzi Beads and what is their significance?

Dzi Beads are powerful Tibetan talismans, revered for centuries. Each 'eye' or symbol on the Dzi bead carries a specific blessing for luck, protection, or spiritual transformation. They are often called the 'Eyes of Heaven.'

3.How do I choose the right piece for my intention?

We recommend shopping By Energy (Protection, Abundance, Wisdom) on our website. You can also consult our Spiritual Journal for detailed guides on the meaning of different symbols and materials.

4.Are your materials ethically sourced?

Yes, we are committed to sourcing our sacred wood and gemstones responsibly and ethically, respecting the traditions and origins of each material.

1.What are your shipping destinations and costs?

We primarily ship to the US, Canada, and Europe. Orders over $59.99 qualify for FREE shipping. Orders below this threshold incur a $5.99 USD flat rate.

2.How long does it take to receive my order?

Orders are processed within 2–3 business days. Delivery typically takes 7–14 days for the US and 10–15 days for Europe after dispatch.

3.How can I track my order?

Once your order ships, you can find the 'Track Your Order' link at the bottom of our website and use your provided tracking number for status updates.

4.I entered the wrong address. What should I do?

Please contact us immediately at support@innersignet.comwithin 2 hours of placing your order. Once a package is shipped, we cannot redirect the address.

1.What is your return policy?

We offer a 30-day Happiness Guarantee. You may return or exchange items within 30 days of purchase, provided the item is unused and in its original packaging.

2.Are sale items eligible for refunds?

No. Only regularly priced items are eligible for a refund. Sale or special promotional items are final sale.

3.Who pays for the return shipping?

The customer is generally responsible for return shipping costs, unless the return is due to our error (e.g., you received a defective or wrong item).

4.How should I care for my energy jewelry?

To maintain its energetic and physical integrity, avoid exposing your piece to harsh chemicals. We recommend cleansing gemstone/wood pieces periodically to refresh their energy.

1.What is Inner Signet's core philosophy?

Our philosophy is "Carry Your Energy, Wear Your Intention." We believe jewelry is a powerful signet—a physical anchor to remind you of your chosen energy (Protection, Abundance, Wisdom) and spiritual goals.

2.When was Inner Signet founded?

Inner Signet was officially founded in 2021.

3.Do you have physical retail stores?

Currently, Inner Signet operates exclusively as an online store, allowing us to focus entirely on quality sourcing and global delivery of your intentional jewelry.