
Customer Care
Please Measure Your Wrist for a Perfect Fit
We're so glad you're here and thrilled that you've found a piece you love. It means the world to us that our prayer bead bracelets have resonated with you.
To ensure your new piece feels like it was made just for you, we kindly ask that you measure your exact wrist circumference before placing your order. A comfortable, perfect fit is the first step to a wonderful experience.
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How to Measure Your Wrist
Here’s a simple way to find your exact (net) wrist size:

1. Take a piece of non-stretchy string or a thin strip of paper.
2. Wrap it snugly around your wrist, right where you plan to wear the bracelet.
3. Use a pen to mark the spot where the end meets the string.
4. Lay the string flat and measure the length from the start to your mark with a ruler. This is your exact wrist circumference.
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A Note on Our Sizing
If the product page does not offer different size options, it is a "One Size" item. Our "One Size" standards are as follows:
Women's One Size:
- Bracelet Inner Circumference: Approx. 15-16 cm (≈ 5.9" - 6.3")
- This size is a comfortable fit for those with an exact wrist circumference of 14 - 15.5 cm (≈ 5.5" - 6.1").
Men's One Size:
- Bracelet Inner Circumference: Approx. 17-18 cm (≈ 6.7" - 7.1")
- This size is a comfortable fit for those with an exact wrist circumference of 16 - 17.5 cm (≈ 6.3" - 6.9").
Thank you again for your appreciation and choice. We truly hope our bracelet brings you a sense of peace and joy.
About Shipping
- Regions: We ship to the US, Canada, and Europe. Other countries: Please contact support@innersignet.com.
- Free Shipping: Orders over $59.99 USD ship free. Otherwise, a flat rate of $5.99 USD applies.
- Processing: All orders are processed within 2–3 business days.
- Delivery Time (Est.): US: 7–14 business days. Europe: 10–15 business days.
- Tracking: Available via the 'Track Your Order' link once shipped.
Return & Refund
- Policy Length:30-day window for returns or exchanges from the date of purchase.
- Eligibility: Items must be unused, in the same condition received, and in original packaging.
- Exclusions: Damages from normal wear and tear and sale items are not eligible for refund/exchange.
- How to Start: Email support@innersignet.com first with your reason and proof of purchase.
- Refunds: Processed automatically to your original payment method within one week of approval. Original shipping fees are non-refundable.
- Return Shipping: Customer is responsible for return shipping costs, unless the return is due to our error (e.g., wrong/defective item).